Velo Rebate Privacy Policy
Last Updated: July 2026
1. Information We Collect
We may collect personal information including full name, email address, phone number, country, and preferred language. We also collect technical information such as IP address, browser type, device information, cookies, and website usage data.
2. How We Use Your Information
We use your information to create your account, manage your profile, track broker referrals, calculate partner rebates, provide customer support, improve our services, send newsletters (with consent), and prevent fraud.
3. Information Sharing
We may share your information with partner brokers, payment providers (if applicable), cloud hosting providers, analytics providers, and customer support systems. We do NOT sell your personal information.
4. Cookies
We use cookies for essential website functionality, language preference, login sessions, referral tracking, analytics, and marketing (where applicable). You may disable cookies through your browser settings, although some website features may not function correctly.
5. Data Security
We implement appropriate technical and organizational security measures, including SSL encryption, secure hosting, access control, data encryption, and regular security monitoring. However, no online transmission is completely secure.
6. Data Retention
We retain personal information only as long as necessary to provide services, meet legal obligations, resolve disputes, and prevent fraud.
7. Your Rights
Subject to the Malaysian Personal Data Protection Act 2010 (PDPA), you may access your personal data, correct inaccurate information, request deletion, withdraw consent, and opt out of marketing communications.
8. International Data Transfers
Your information may be processed or stored outside Malaysia where necessary for service delivery. We take reasonable steps to ensure your information remains protected.
9. Children's Privacy
Our services are intended only for individuals who have reached the legal age of majority in their jurisdiction. We do not knowingly collect personal information from minors.
10. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be available on our website.